Useful Guest Information

ACTIVITIES

There is a wide choice of activities on offer throughout the Resort and in the local area.

CHURCHES

  • Church of Scotland: Bonhill Parish Church, Main Street, Bonhill, Alexandria G83 9HR
  • Alexandria Parish Church, 1 Lomond Rd, Balloch, Alexandria G83 8SJ
  • Roman Catholic Church, St Kessogs, Balloch Road, Alexandria G83 8LQ

DENTIST

The Old Post Office, 91 Bank Street, Alexandria Tel: 01389 752000.

DINING

The Boat House Restaurant and Bar with its New England décor, open kitchen and real pizza oven offers a friendly dining experience with stunning views over the Marina and Loch.

The Clubhouse Restaurant and Bar, located at the Cameron Club, offers a warm and welcoming dining experience, perfect for all occasions.

For further information as well as opening times, menus and booking details, please visit our dining page.

DOCTOR – NHS 24  

Phone 111 from your mobile or 9-111 from your lodge phone.

In an emergency, please phone 999 from your mobile or 9-999 from your lodge phone.

GOLF

The Wee Demon is a challenging 9 hole course that meanders through the Cameron House grounds. The Carrick is our internationally renowned 18 hole course with Pro Shop and Golf Tuition available. To book or for more information, please call 01389 727679 or ext. 7505.

HOSPITAL

A&E – Royal Alexandra Hospital

Tel: 0141 3146195
Corsebar Road, Paisley, PA2 9PN

Vale of Leven Hospital Minor Injuries Unit

Phone before attending. Works on an appointment system.

Open: 8am-9pm, 7 days
Tel: 01389 754121
Main Street, Alexandria, G83 0UA

HOUSEKEEPING
Should you require any assistance from the housekeeping team while you are on the Resort, please phone Owner & Guest Services on 01389 727681 or ext. 7421. Please note that members of the housekeeping team will only enter your lodge/apartment if it is critical for the enjoyment of your stay. However, they will be happy to deliver anything extra that you require.

Housekeeping services are available from 9am–5pm Monday–Thursday and 9am–7.30pm Friday–Sunday.

INTERNET
All lodge at Cameron House and The Cameron Club have free Wi-Fi. There is no password required.

LEISURE & SPA

For the most up to date information on leisure and spa facilities, please visit our spa page.

LOST PROPERTY

Food and drink items will be disposed of on the day of departure. All other items will be kept for a maximum of 14 days. Postal charges will be payable to return goods left in a lodge.

MAINTENANCE

Should you encounter any maintenance issues during your stay please contact Owner and Guest Services on 01389 727681 or ext. 7421.

Please note that the Maintenance team will only attend your lodge/apartment for essential work that is critical to the overall enjoyment of your stay.

Maintenance services are available from 9am–5pm Monday–Thursday and 9am–7.30pm Friday–Sunday.

Outwith these hours and in case of emergency only, please call 01389 722508.

MARINA

Cameron House has its own private Marina. For details to berth your own boat or any other enquiries please call 01389 722508 of ext. 508.

OPTICIAN

Specsavers – 46 High Street Dumbarton, 01389 72614.

OWNER AND GUEST SERVICES

The Owner & Guest services team is available to assist you with anything you need during your stay. The office, which is located in the car park opposite the Boat House, is open from 9:30am – 5:30pm Mon-Thu and from 8:30am – 8:00pm Fri-Sun.

The Owner & Guest Services team is available to speak to on the phone from 9:00am-8:00pm Mon–Fri and from 08:30 – 8:00pm Sat & Sun. If your call is unanswered then please leave a message and we will return your call within the hour. Their number is 01389 727681 or ext. 7421.

Outwith these hours, please contact 01389 722508 if you require anything urgently.

PETROL STATIONS

  • ESSO  – 4-44 Main St, Alexandria G83 0DX
  • BP – 200 Main St, Jamestown, Alexandria G83 8PW and Dumbarton Rd, Dumbarton G82 2TN

PETS

Pets are not permitted in any of our lodges or apartments. Day visitors are not permitted to bring pets into lodges or apartments. Should you be found to have a pet in your lodge, a charge of £1,000 will be added to your account and you will be required to remove the animal immediately.

PHARMACY

Well Balloch – 11 Dalvait Rd, Balloch, Alexandria G83 8LA, 01389 752476.

POST

All post leaves Owner & Guest Services by 3:00pm Monday to Friday.  Please bring any mail for posting to Owner & Guest Services before this time. Any incoming mail will be delivered to your lodge.

RESTAURANTS AND BARS

For more information regarding dining facilities on the Resort, please view our dining page.

RECYCLING

We have a mixed recycling centre for glass, card and paper on each resort. Please do not put food or general waste in this as it will not be emptied.

SMOKING

To comply with current legislation, smoking is not permitted in any lodge or apartment. At Cameron House Lodges, an ashtray is provided for use on the balcony only and we ask that you keep the balcony door closed. At Cameron Club, the only smoking areas are outside of the lodges and Mansion House. If you smoke in you smoke in your lodge/apartment, a charge of £250 will be added to your account.

SUPERMARKETS 

  • Co-Op: Carrochan Road, Alexandria G83 8BW
  • Asda: St James Retail Park, Glasgow Rd, Dumbarton G82 1RB
  • Marks and Spencer Simply Food: St James Retail Park, Glasgow Rd, Dumbarton G82 1RB
  • Morrisons (supermarket and petrol station): 55 Glasgow Rd, Dumbarton G82 1QZ.

CAMERON SPA

Located at Cameron Club & Spa, the spa offers luxury treatments, a thermal suite, infinity pool and gym.

For the most up to date information on leisure and spa facilities and current Covid-19 guidelines, please visit our spa page.

TAXIS

  • TOA Tel: 01389 742121
  • Wright’s Taxis Tel: 01389 721020
  • SMC Chauffeur Drive Tel: 07738 218 300.